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Inspired by culture, driven by technology.

Driving the future of international trade from the tech valleys of Hangzhou.

Founded in March 2020 in response to the COVID-19 pandemic we were inspired by how technology was used to help people connect, work, and trade at an unprecedented scale. Recognizing the disruptions it has caused to the supply chains around the world and the ensuing struggles of global exporters we created a solution to help them mitigate risks and expand in new markets.

With an international team united and emboldened by their desire to bring together people, ideas, technologies, and culture from around the world, we become a true partner for our clients, driving their growth and empowering their victories. Our goal is to ensure that every company, regardless of size, can engage and grow in markets around the world, strengthened by Labs’ digital solutions.

OUR EXPERTISE

Empowering success in your digital transformation

Digital transformation provides innovative ways to differentiate, drive revenue, enhance customer experiences, and acquire new customers globally. But successful digital transformation relies on companies radically adjusting the way they work. At Serica Labs we understand that change can be daunting. That’s why our business is built around equipping you with the tools you need to complete your digital transformation journey.

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Commercial focus

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Helping your business grow and thrive in its international efforts is always our priority. Our technical and creative capabilities exist to drive tangible results. Professional and experienced leadership guides every project, ensuring your bottom line is always attended to.

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Strategic direction

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The prospect of entering new markets can be challenging and overwhelming. Where to go? How to approach customers? What to say? When to strike? At Serica Labs we’ll work with you on a clear strategic direction, using solid foundations of research and market knowledge to support your success.

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Practical tools

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Technology is a powerful instrument for facilitating business. Communicate instantly with global partners, attract and inform clients, and guide your decisions with accurate data. We establish systems that are tailored to your needs so that you can use them easily and effectively – without needing a PhD.

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Local expertise

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Our international DNA gives us local expertise, globally. People on the ground around the world provide deep understanding of the markets we work in. Speaking in the native language of your market – we close deals, localize communications, and manage stakeholders on your behalf.

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Committed advisors

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We form deep partnerships with our clients through the collaborative nature of our work. A constant companion on your journey, your project manager will work closely with you to deliver sustainable growth while adapting to changing markets.

Commercial focus

Helping your business grow and thrive in its international efforts is always our priority. Our technical and creative capabilities exist to drive tangible results. Professional and experienced leadership guides every project, ensuring your bottom line is always attended to.

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What we do

  • Deliver outstanding work
  • Drink lots of tea and coffee
  • Focus on results
  • Enjoy our work
  • Play as hard as we work
  • Stand out from the crowd
  • Use Adobe Design Suite
  • Speak over eight languages
  • Evolve and grow as a team
  • Communicate openly and directly
  • Think we can dance well

What we don’t

  • Compromise our standards
  • Say no to a good meal
  • Focus on ourselves
  • Take advantage of clients
  • Party too hard
  • Follow a template
  • Use Times New Roman or Simsun
  • Rely on a 9-5 schedule
  • Accept unreasonable deadlines
  • Work for free or on commission
  • Dance well
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Part of the Serica Group

Serica Labs is an independent subsidiary of the Serica Group. Stemming from the same value-driven, client-first approach, we reapply our insights and skills to assist agile and ambitious exporters achieve their international ambitions.

About Serica

Serica is an international technology consulting firm headquartered in Hangzhou, China (the Silicon Valley of the East) that works with world-leading technology companies to make bold moves and achieve commercial success in unfamiliar markets. Combining regional expertise, innovative cross-cultural methodology, and corporate best-practice with a broad range of practical solutions, Serica overcomes challenges and drives business forward in a way that no one else can.

 

MORE ABOUT SERICA